Shipping Policy - Alzinex

Shipping Policy

Thank you for shopping with us! Please read our shipping policy below to understand how we process and deliver your orders.

Order Processing Time

All orders are processed within 1–3 business days. Orders are not processed on weekends or public holidays.

Shipping Time

Shipping times may vary depending on your location and the courier service.

Domestic Shipping (within the country):
Standard Shipping: 3–7 business days
Express Shipping (if available): 1–3 business days

International Shipping (if applicable):
7–21 business days

Shipping Fees

Shipping charges are calculated based on your location and order weight. The exact shipping fee will be displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email/SMS. Use this number to track your package on the courier’s website.

Delivery Delays

Delivery may be delayed due to weather conditions, courier issues, or customs delays. If your delivery is taking too long, feel free to contact us.

Wrong Address Disclaimer

If you provide an incorrect address, your order may not be delivered. We are not responsible for failed deliveries due to wrong or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us with the following:

  • Order number
  • Photos of the damaged package (if applicable)
  • Your name and contact information

We will assist you as quickly as possible.

Contact Us

If you have any questions about shipping, please contact us at:

Phone: 01615819886